Our staff team go above and beyond to ensure residents receive the best possible care, so that they are as comfortable as possible and able to enjoy their time at Little Haven.
Our Home Manager, Alison Vasey, is supported by an excellent care team led by two Clinical Lead Nurses, Elaine Croal and Denise Smyth who manage the nursing team. In addition our two Associate Practitioners, Katie Biddlecombe and Emma Young, manage our team of Health Care Assistants. Together they ensure that all residents needs are met day and night.
Our staff receive excellent ongoing training and support including all mandatory training such as moving and positioning, fire safety, safeguarding, infection control, the mental capacity act and emergency first aid. Training is delivered both in house and through external training providers. We also provide a number of additional training sessions to meet staff need as required. All health care assistants are either working towards or have already gained their Level 2 in Health and Social Care.
Director of Operations
Michelle joined Forest Oaks as Home Manager in July 2017. Her previous employment was with the Care Quality Commission (CQC) where she worked as an Inspector of adult services which included inspections at residential and nursing homes. Originally Michelle trained as a social worker, later specialising in elderly care which then led her to a career with the CQC. Michelle worked with the CQC for a number of years as an Inspector for adult services. Michelle now wants to see what she can achieve working on the provider side of care, bringing her extensive experience and knowledge of excellent care provision into practice at The Wilverley Association.
Liz is the first point of contact with Little Haven for most visitors. She deals with all enquiries, whether they are related to the home itself, one of our residents or if your call needs to be diverted to the right department.
Liz covers the reception Mondays, Tuesdays and Wednesdays (half day).
Pauline is the first point of contact with Little Haven for most visitors. She deals with all enquiries, whether they are related to the home itself, one of our residents or if your call needs to be diverted to the right department.
Pauline covers the reception Wednesday afternoons, Thursdays and Fridays.
Lucy has worked at Little Haven for a number of years, starting off as a Health Care Assistant and progressing on to the Activities Co-ordinator role.
Lucy is responsible for arranging and facilitating all activities internally and externally. She aims to ensure that all our residents have a varied, stimulating and fun schedule of activities to enjoy as they wish.
Sue has worked at Little Haven for many years, starting as a Kitchen Assistant before moving into the Domestic Team and now she is the Head Housekeeper.
Sue is responsible for the Domestic Team and ensuring that the home is kept spotlessly clean for our residents and their families.
Our housekeeping team are responsible for cleaning of both resident rooms and communal areas at Little Haven. They also manage the laundry to ensure that residents bedding and clothing is kept clean and fresh.